Messaging: How to Say It
 

Once we learn what to say, we must learn how to say it.

Getting our messages across is more effective if, instead of using just any words, we follow certain guidelines.


Language Intelligence cover

The following is based on Language Intelligence: Lesson on Persuasion from Jesus, Shakespeare, Lincoln, and Lady Gaga, by Joseph J. Romm (CreateSpace, North Charleston, S.C., 2012). Its 183 pages (plus endnotes) are a wealth of advice for writers.

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To create a message about an issue, we must "frame" it. That is, we must present the elements of an issue that we think best support our values—why we believe that our position is the way the issue should be resolved. (Our political opponents will emphasize different elements of the issue; that is, they will frame it differently.)

Framing Public Issues cover

The following is based on "Framing Public Issues," by the FrameWorks Institute. It's available as a free download in Adobe PDF format.

To frame an issue, all of the following elements described in the downloaded document should be taken into account (number in parentheses is the page number in the downloaded document):

CoMMeNT-V is a mnemonic, a memory aid to help you remember these elements, made up of the initial letters of these items. (It’s the word “comment” with a “V” tacked on to the end.) Use it whenever you start composing a message.

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